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Bilingual IT Support Engineer (Junior/Mid

日本最新招聘2024-04-15 18:12:47【日本就职】1人已围观

简介Opportunity to learn finance sector IT! Bilingual IT Support Engineer (Junior/Mid-level) 勤務地 東京都 23区 日本劳务派遣正规公司

Opportunity to learn finance sector IT!

Bilingual IT Support Engineer (Junior/Mid-level)

勤務地 東京都 23区, 千代田区
雇用形態 契約
給与450万円 ~ 600万円

募集要項

Bilingual IT Support Engineer (Junior/Mid-level) - Financial Services Industry

Fantastic entry-point opportunity into the Financial Services industry, for a junior to mid-level IT Helpdesk / Desktop Support Engineer (i.e. 1-3 years experience).

Your bilingual (Japanese & English) talents, friendly and customer-centric attitude, aptitude for learning new technology and hunger to develop your skills and advance your career will be key to success.

In this customer-facing role, you'll work with an international team, to deliver and support desktop and office-based technology solutions for all groups across the company (a mid-sized global Finance/Securities company).

You'll support and troubleshoot issues with a variety of technologies including but not limited to: Windows Desktop, basic networking (TCP/IP, DNS, Cabling), Remote Access Connectivity (VPN), Corporate iPhone and BYOD software/tools and Telephony systems.

Bilingual IT Support Engineer (Junior/Mid


Roles/Responsibilities:

  • Directly support the technology user queries onsite in-person and remotely (via phone and video communications tools, email, instant messaging, remote access tools)
  • Give training to internal staff on new technology products and initiatives.
  • Build and deploy PCs, laptops and mobile computing devices; updating/maintaining inventory records.
  • Deliver small projects daily, such as staff moves, software deployments or hardware rollouts.
  • Liaise with external vendors and off-site teams for support or maintenance work.
  • Take ownership of client technology problems or requests, keeping people updated on the status, until satisfactorily resolved.
  • Perform local server/comms room support and maintenance
  • Occasional after-hours/weekend support may be required, particularly for server/comms room support. This may include such activity as power-downs or business continuity testing.

Technologies in-scope will include but not be limited to:

  • Microsoft Windows 10 OS, Office 365, Active Directory and other Windows-based software/tools
  • basic networking (TCP/IP, DNS, Cabling), Remote Access Connectivity (VPN)
  • iPhone and iPad, Android, and the associated management software
  • Desktop hardware, LAN cabling, printers and various other peripherals and devices.
  • (On the job training to be provided for): Various business applications and Finance industry Market Data applications such as Bloomberg, Reuters, EBS, Factset. Telephony systems (Cisco VoIP phones / Dealing Consoles / Voice Recording)

応募必要条件

職務経験 1年以上
キャリアレベル 中途経験者レベル
英語レベル ビジネス会話レベル
日本語レベル ビジネス会話レベル
最終学歴 専門学校卒
現在のビザ 日本での就労許可が必要です

スキル・資格

Qualifications and Experience:

  • Business level proficiency in Japanese and confidence communicating at work using English (both verbal and written proficiency).
  • Experience working within a corporate environment, providing technical support for business people.(1-3 years experience)
  • Academic background in IT and/or professional certifications such as MCP, MCSA, CompTIA A+
  • Experience working with service management software tools or ticketing systems.
  • Ability to effectively communicate and collaborate with local and overseas support teams.

勤務地

  • 東京都 23区, 千代田区

労働条件

雇用形態 契約
給与450万円 ~ 600万円
配属部署 On-site End User Support Services
業種 その他(金融)

職種

  • ICTスペシャリスト(IT・Web・通信系) >テクニカルサポート
  • ICTスペシャリスト(IT・Web・通信系) >社内SE・システム管理
  • ICTスペシャリスト(IT・Web・通信系) >その他、技術系(IT・Web・通信系)

会社概要

会社の種類 外資系企業

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